The Friday Story
01
The line. The voicemail.
The ones that got away.
Friday rush. Customers standing at the counter. Customers calling and getting your voicemail. Half of them try once, then order somewhere else. You don’t even know you lost them.
The shop that picks up first wins the order. Every time.
02
Customers tap.
The line clears.
A QR code at the door, on the table, by the menu board. They scan, order on their phone, pay. The counter line stops being a line. They wait for food, not for your cashier.
Works on every phone. No app to install.
03
The order lands.
The cook starts.
Phone, web, kiosk, table. Every order ends up on the same screen the moment the customer pays. Modifiers, half-and-half, no cilantro. Nothing lost in translation. Nothing waiting on the counter staff to repeat it.
One ticket. One screen. One kitchen workflow.
04
Food’s up.
The order walks out.
Customer gets a text when it’s ready. Walks in, grabs it, walks out. The chain shop down the block didn’t get the call. The customer didn’t even think about them.
Every order tied to a phone number. Every regular remembered next time.
What about…
Reasonable concerns. Honest answers.
I don’t trust AI on the phone. It’ll embarrass me with my customers.
The first three AI things you tried sounded like a robot reading a menu off an index card. Zing isn’t that. The voice is human-grade, same tier of speech engine the airlines use to ask if you want to upgrade. Take 30 seconds and hear a real call before you decide.
My regulars will hate talking to a robot.
Your regulars hate voicemail more. Right now, half of them are leaving messages you don’t hear until 9pm. Zing answers in under a second, calls your regulars by name, knows what they got last time, and gets them off the call in under 90 seconds. The complaint isn’t about robots. It’s about waiting. Zing doesn’t wait.
What if it screws up an order?
Every order shows up on your screen before it’s confirmed to the customer. You can edit, hold, or refund any of it with one tap. Zing also flags any call where the customer said something it didn’t fully catch, so you can listen back in 10 seconds. In our pilot, fewer than 1 percent of orders needed an owner correction.
I don’t have time to set this up.
20 minutes. We pull your menu from your existing site or POS, port your number, record one greeting in your voice if you want one, and the line is live. If you’d rather not do it yourself, we’ll do it on a 15-minute call with you on the phone. The longest part is choosing what the AI calls you.
If a question doesn't show up here, it's not because we hid it. Text us. We answer.
After the demo
What changes.
You stop losing orders.
The Friday calls that went to voicemail last week answer themselves this week. The chain shop down the block stops getting the ones you missed.
The line stops being a line.
Customers tap, order, pay, and wait for food. Your counter staff makes food instead of repeating modifiers. The line moves twice as fast on the same headcount.
Your regulars come back without your help.
Zing remembers what James orders. Zing texts him when he hasn’t been in. The loyalty program you never had time to build runs in the background.
Closed doesn’t mean closed.
The phone keeps working at 9pm, 11pm, Sunday morning. Tomorrow’s pickup orders, taken tonight. You sleep. The line still answers.
Three Fridays. One Zing. Pays for itself.
Demo first. Then 20 minutes to set up. Cancel any month. Keep the orders you save.
All plans include a one-time $499 setup (waived on annual).
Pay annually and save 15%.
Calls over your plan limit run $0.30 each. We’ll text you at 80%.
Starter
$299/mo
about $10/day
~14 saved orders covers the month. About one a business day.
For one shop that’s tired of voicemail.
- AI phone agent, 200 calls included (then $0.30/call)
- Owner dashboard on any screen
- Card payments through Stripe
- Text confirmations for every order
- Real humans on support (business hours)
Growth
$499/mo
about $17/day
~23 saved orders covers the month. About one a day.
For shops ready to turn one-time customers into Friday regulars.
- Everything in Starter
- 600 calls included (then $0.30/call)
- Your own ordering microsite (in your colors, Apple/Google Pay)
- Counter kiosk
- Intelligence engine (regular recognition, Sunday specials)
- Bring-them-back texting
- Real humans on support, fast
Multi-location
Let’s talk
For 3+ shops, franchises, and chains.
- Everything in Growth
- Every location on one dashboard
- A voice tuned to your brand
- Named contact, not a ticket queue
- Uptime commitment in writing
- Run it under your own name (optional)